The surfboard Warehouse offers a manufacturer's warranty on all products sold. The warranty covers material and workmanship defects and will only be offered to the original purchaser. To make a warranty claim please fill out the form below. One of our customer service staff members will assess the claim and get in contact with you. Do NOT return products to The Surfboard Warehouse until your claim has been approved or you have been advised to do so by our customer service team.
PRODUCT |
WARRANTY TERM |
WARRANTY EXCLUSIONS |
All products not listed below |
7 days |
Excludes snaps, creases, heat damage, broken fin boxes, dings and compressions |
Demo Boards and Samples |
7 days |
Excludes snaps, creases, heat damage, broken fin boxes, dings and compressions |
Clearance Lines |
7 days |
Excludes snaps, creases, heat damage, broken fin boxes, dings and compressions |
SoftboardsShortboards, Hybrids, Fish, Funboards, Mini Mals, Longboards, Stand Up Paddleboards |
31 days |
Excludes snaps, creases, heat damage, broken fin boxes, dings and compressions |
SurfboardsShortboards, Hybrids, Fish, Funboards, Mini Mals, Longboards |
3 months |
Excludes snaps, creases, heat damage, broken fin boxes, dings and compressions |
Fins |
3 months |
Excludes snaps, broken fin boxes, and broken fins |
Paddles |
3 months |
Excludes snaps, breaks and seized clasps |
Leashes |
3 months |
Excludes cuts, snaps, knots, kinks and stretched leashes |
Deck Grips |
3 months |
Excludes adhesive properties (peeling, tearing and rips) |
Stand Up Paddleboards |
6 months |
Excludes snaps, creases, heat damage, broken fin boxes, dings and compressions |